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Please take our surveys!
Hi there! We’d love if you would take the time to complete one of our surveys. We have created two: one leans towards more academic readers, who tend to use the Glassboxx Reader App for textbooks, revision, and research. The other survey is focused on the Glassboxx Reader App for trade readers, who tend read for personal interest, entertainment, or practical knowledge. Academic Reader Survey Trade Reader Survey
Sydney Allen About 1 year ago
📥 Feedback
Pinned
Please take our surveys!
Hi there! We’d love if you would take the time to complete one of our surveys. We have created two: one leans towards more academic readers, who tend to use the Glassboxx Reader App for textbooks, revision, and research. The other survey is focused on the Glassboxx Reader App for trade readers, who tend read for personal interest, entertainment, or practical knowledge. Academic Reader Survey Trade Reader Survey
Sydney Allen About 1 year ago
📥 Feedback
Pinned
Welcome to the Glassboxx User Group!
Thank you for joining our community! We’re excited to have you as part of this journey as we work to create the best possible reading experience for you and fellow readers. Our app is designed with a clear mission in mind: to help publishers and authors sell their books directly to readers while protecting their content from piracy - along with being an excellent app for the reader! As part of this group, we hope to use your feedback to help shape the future of the app! We've provided you with access to a selection of titles from our participating publishers, and for some books, you'll have both PDF and ePub versions to explore. We’d love to hear your thoughts on the differences between these formats, and how they impact your reading experience. Here’s what we’d like to know: Reading Experience: How does the app feel to use? Is the navigation intuitive? Are the reading features (like font sizes, themes, etc.) easy to adjust and comfortable for you? Please put this under the 📥 Feedback Board Format Comparison: If you’re reading a title in both PDF and ePub, which format do you prefer? Why? Are there any specific features that make one format better for your reading style? What features would you like to see in each format? (We have a post on PDF vs ePub as well!) Feel free to add any comments on this on the 💡 Feature Request Board or the 📥 Feedback Board - wherever you think is best! New Features: What features or tools would make your reading experience even better? Anything you wish the app could do that it currently doesn’t? Please add these to the 💡 Feature Request Board, or upvote on other suggestions! Bugs: Are there any glitches or bugs that popped up while you were reader? If so, Please flag under the 🐛 Bugs Board so we can fix it! Likes and Dislikes: What do you love about the app? Is there anything you don’t like or think could be improved? Please add this under the 📥 Feedback Board We’re committed to making this app the best it can be, and your insights are invaluable to us. Whether it’s a small detail or a big idea, every piece of feedback helps us move closer to that goal. Feel free to share your thoughts here, and if you encounter any issues, don’t hesitate to reach out here, and to our customer services team at help@glassboxx.com. We’re here to listen, and we’re excited to hear what you think! We will be sharing our Roadmap with you, along with updating you as we implement your suggested changes! Thank you for being part of this important phase of development! Happy reading! 📚
Sydney Allen About 1 year ago
🏠 Welcome!
Pinned
Welcome to the Glassboxx User Group!
Thank you for joining our community! We’re excited to have you as part of this journey as we work to create the best possible reading experience for you and fellow readers. Our app is designed with a clear mission in mind: to help publishers and authors sell their books directly to readers while protecting their content from piracy - along with being an excellent app for the reader! As part of this group, we hope to use your feedback to help shape the future of the app! We've provided you with access to a selection of titles from our participating publishers, and for some books, you'll have both PDF and ePub versions to explore. We’d love to hear your thoughts on the differences between these formats, and how they impact your reading experience. Here’s what we’d like to know: Reading Experience: How does the app feel to use? Is the navigation intuitive? Are the reading features (like font sizes, themes, etc.) easy to adjust and comfortable for you? Please put this under the 📥 Feedback Board Format Comparison: If you’re reading a title in both PDF and ePub, which format do you prefer? Why? Are there any specific features that make one format better for your reading style? What features would you like to see in each format? (We have a post on PDF vs ePub as well!) Feel free to add any comments on this on the 💡 Feature Request Board or the 📥 Feedback Board - wherever you think is best! New Features: What features or tools would make your reading experience even better? Anything you wish the app could do that it currently doesn’t? Please add these to the 💡 Feature Request Board, or upvote on other suggestions! Bugs: Are there any glitches or bugs that popped up while you were reader? If so, Please flag under the 🐛 Bugs Board so we can fix it! Likes and Dislikes: What do you love about the app? Is there anything you don’t like or think could be improved? Please add this under the 📥 Feedback Board We’re committed to making this app the best it can be, and your insights are invaluable to us. Whether it’s a small detail or a big idea, every piece of feedback helps us move closer to that goal. Feel free to share your thoughts here, and if you encounter any issues, don’t hesitate to reach out here, and to our customer services team at help@glassboxx.com. We’re here to listen, and we’re excited to hear what you think! We will be sharing our Roadmap with you, along with updating you as we implement your suggested changes! Thank you for being part of this important phase of development! Happy reading! 📚
Sydney Allen About 1 year ago
🏠 Welcome!
GlassBoxx login not working
I have been trying to log into Glassboxx desktop app to read a book that I purchased and it does NOT WORK! When i attempt to login the verification email does not arrive within time to use the code. Then when it does arrive in time, the code is not accepted, it continually give an error message that says ? “incrorrect …” and no means of fixing it.
Jai Allison 2 months ago
💡 Feature Request
GlassBoxx login not working
I have been trying to log into Glassboxx desktop app to read a book that I purchased and it does NOT WORK! When i attempt to login the verification email does not arrive within time to use the code. Then when it does arrive in time, the code is not accepted, it continually give an error message that says ? “incrorrect …” and no means of fixing it.
Jai Allison 2 months ago
💡 Feature Request
The Worst Service Ever
I am a graduate student attempting to be ethical by purchasing books rather than downloading them from nefarious sites. My interactions with Glassbox show why others resort to that. I purchased a book (in PDF form) on November 11 and have not been able to access it. After 9 or 10 rounds of interaction with Glassbox “customer service” I am still unable to access it. I found the idea of having to download yet another app annoying, but went along because I needed a book for a paper I was writing two weeks ago. Each customer service interaction yields the same useless advice, which I then had to try 4-5 times to make sure I was not making a mistake. In the last three interactions, I asked for a refund. And although each of those responses elicited assurance that my “permanent” verification code would work, it did not. Avoid this company like the plague (and avoid purchasing from Boydell & Brewer, which had the poor sense to commit itself to Glassbox).
Sato Moughalian 2 months ago
💡 Feature Request
The Worst Service Ever
I am a graduate student attempting to be ethical by purchasing books rather than downloading them from nefarious sites. My interactions with Glassbox show why others resort to that. I purchased a book (in PDF form) on November 11 and have not been able to access it. After 9 or 10 rounds of interaction with Glassbox “customer service” I am still unable to access it. I found the idea of having to download yet another app annoying, but went along because I needed a book for a paper I was writing two weeks ago. Each customer service interaction yields the same useless advice, which I then had to try 4-5 times to make sure I was not making a mistake. In the last three interactions, I asked for a refund. And although each of those responses elicited assurance that my “permanent” verification code would work, it did not. Avoid this company like the plague (and avoid purchasing from Boydell & Brewer, which had the poor sense to commit itself to Glassbox).
Sato Moughalian 2 months ago
💡 Feature Request
Understanding the Difference Between PDFs and ePubs
Hey everyone! As you read through and test the many books from our participating publishers (and maybe some of your own!), we wanted to quickly highlight the key differences between the two main digital book formats and how they perform in our reader app: PDF (Portable Document Format): Fixed Layout: PDFs preserve the exact layout of a page, so they look identical to the original print version. This is great for books where design and layout are important (like graphic novels, textbooks, and complex layouts). Less Flexible for Mobile: On smaller screens, PDFs don’t reflow text, so you may need to zoom in and scroll around to read comfortably. Limited Customization: Font size and background color adjustments are limited in PDFs, so the reading experience is less customizable. In summary: PDFs are almost like a screenshot of the books page, so while you can’t alter the text as you can with the ePub, you do see the page layout as designed by the publisher! What We Know from Our Readers: Some of the feedback we have received so far on PDFs has to do with navigation, and wanting a table of contents to better explore the book! This is currently a high priority on our roadmap that we hope to have you test as part of our user group! ePub (Electronic Publication): Reflowable Text: ePub formats adjust the text to fit your screen size, allowing for a more flexible reading experience, especially on mobile devices. You can resize text, change fonts, and adjust the layout to suit your preferences. This customization can be done in the upper right hand corner of your Glassboxx Reader app! More Customization Options: ePubs allow for more personalization with adjustable fonts, text size, background color (light and dark mode), and other display features to make reading more comfortable. What We Know from Our Readers: Some of the feedback we have received so far on ePubs concerns zoomable images. We are currently working on this with our development team and will keep you updated on this in our Roadmap tab! In Summary: PDFs are best for books where the layout must stay fixed, like certain illustrated books or designs that rely heavily on their page structure. ePubs are more flexible and user-friendly for general reading, especially when adjusting the reading experience for different devices. As you explore both formats, let us know what improvements you think could made to each to make for a more accessible and enjoyable reading experience! Happy reading! 📚✨
Sydney Allen About 1 year ago
🏠 Welcome!
Understanding the Difference Between PDFs and ePubs
Hey everyone! As you read through and test the many books from our participating publishers (and maybe some of your own!), we wanted to quickly highlight the key differences between the two main digital book formats and how they perform in our reader app: PDF (Portable Document Format): Fixed Layout: PDFs preserve the exact layout of a page, so they look identical to the original print version. This is great for books where design and layout are important (like graphic novels, textbooks, and complex layouts). Less Flexible for Mobile: On smaller screens, PDFs don’t reflow text, so you may need to zoom in and scroll around to read comfortably. Limited Customization: Font size and background color adjustments are limited in PDFs, so the reading experience is less customizable. In summary: PDFs are almost like a screenshot of the books page, so while you can’t alter the text as you can with the ePub, you do see the page layout as designed by the publisher! What We Know from Our Readers: Some of the feedback we have received so far on PDFs has to do with navigation, and wanting a table of contents to better explore the book! This is currently a high priority on our roadmap that we hope to have you test as part of our user group! ePub (Electronic Publication): Reflowable Text: ePub formats adjust the text to fit your screen size, allowing for a more flexible reading experience, especially on mobile devices. You can resize text, change fonts, and adjust the layout to suit your preferences. This customization can be done in the upper right hand corner of your Glassboxx Reader app! More Customization Options: ePubs allow for more personalization with adjustable fonts, text size, background color (light and dark mode), and other display features to make reading more comfortable. What We Know from Our Readers: Some of the feedback we have received so far on ePubs concerns zoomable images. We are currently working on this with our development team and will keep you updated on this in our Roadmap tab! In Summary: PDFs are best for books where the layout must stay fixed, like certain illustrated books or designs that rely heavily on their page structure. ePubs are more flexible and user-friendly for general reading, especially when adjusting the reading experience for different devices. As you explore both formats, let us know what improvements you think could made to each to make for a more accessible and enjoyable reading experience! Happy reading! 📚✨
Sydney Allen About 1 year ago
🏠 Welcome!